Shipping policy

Domestic Shipping:

  • Processing Time: Orders are processed within 1-3 business days. You will receive a confirmation email with tracking information once your order has shipped.
  • Shipping Rates: Shipping costs are calculated at checkout based on the weight of your order and your location. We offer standard and expedited shipping options.
  • Delivery Time: Standard shipping typically takes 3-7 business days. Expedited shipping options are available for faster delivery.
  • Order Tracking: Once your order has shipped, you will receive a tracking number via email to monitor the delivery status.
  • Local Tea Delivery & Pickup:
    Our tea blends are prepared under our Cottage Food Operation license and are available for local pickup or delivery/shipping in California only at this time. At checkout, you can select pickup, local delivery, or shipping in California; we will arrange a time via email. You can also find our teas at select local markets and events.

International Shipping (not done at this time):

  • Processing Time: Orders are processed within 1-3 business days. You will receive a confirmation email with tracking information once your order has shipped.
  • Shipping Rates: International shipping costs are calculated at checkout based on the weight of your order and the destination. Please note that customs duties and taxes are the responsibility of the recipient.
  • Delivery Time: International shipping times vary by destination, typically ranging from 7-21 business days. Customs processing may cause delays.
  • Order Tracking: You will receive a tracking number via email to monitor your order's journey. Please note that international tracking may not be as detailed as domestic tracking.

General Information:

  • Shipping Address: Please ensure that your shipping address is accurate and complete. We are not responsible for delays or issues resulting from incorrect or incomplete addresses.
  • Delivery Issues: If you encounter any problems with your delivery, such as missing or damaged items, please contact us at kaybreanneholistics@gmail.com. We will assist you in resolving the issue as promptly as possible.

KayBreanne Holistics LLC is not responsible for any lost/stolen packages.

Thank you for choosing us for your tea, bath soaks, and metaphysical needs. We appreciate your business and are committed to providing you with the best possible service.